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13- Communication

Summary : Communication may be defined as the process of transmitting or exchanging information and instructions. Ideas, orders, reports and explanations are all examples of the kind of material that flows through the communication system of an organisation. A more detailed definition is:

Communication is the activity whereby an individual or group conveys, consciously or unconsciously, information to another individual or group and, where necessary, evokes a response. The information may be facts, feelings or ideas.

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